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ORDER REGISTRATION AND DELIVERY TIMES
Your order will be processed within 72 hours and dispatched within 48 hours. Please add postal delivery times.
PACKAGING
The packaging is that marketed for this type of product and all shipments are made, depending on the customer's choice, by COLISSIMO or LETTRE SERVICE PLUS (only for Metropolitan France).
Shipping costs are indicated in the shopping basket and may vary only according to the total weight of your order. Customers can choose the type of delivery available before confirming their order.
RETURN
If you have ordered an item by mistake or if the item you have received is not what you wanted, return the item in question to us, undamaged and properly packaged so that it is not damaged when it is sent back to us, and we will refund your order and your postage costs as soon as possible.
CDs that are difficult to listen to (scratches) will be replaced identically, subject to stock availability. It is up to you to inform us immediately by e-mail and to return it to us. You will also be reimbursed for the cost of returning the CD.
SHIPPING YOUR PARCEL INTERNATIONALLY
Packages are generally dispatched within 2 days after receipt of payment and are shipped via Colissimo with tracking and drop-off without signature. Packages are dispatched via COLISSIMO with tracking and drop-off without signature.
Shipping fees include handling and packing fees as well as postage costs. Preparation fees are fixed, whereas transport fees vary according to total weight of the package. We recommend that you combine all your items in a single order. We cannot group two distinct orders placed separately, and shipping fees will apply to each of them. Your package will be dispatched at your own risk, but special care is taken to protect fragile objects. Boxes are sized appropriately and your items are adequately protected.