Here's how to download the digital files you buy from our store.

1st method: Link by e-mail

Once payment for your order has been validated and accepted (immediate in the case of PAYPAL credit cards, and a few days in the case of cheques), you will receive an e-mail entitled "The product you have purchased is ready for download" (to the e-mail address you entered when creating your customer account).

In this e-mail, you'll find a direct link to download the file.

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WARNING : You can only download the file once.


2nd method: Link in your customer account

If you have not received the download e-mail :

1 - Log into your customer area on our website: https://traficom-musik.com/mon-compte

2 - Click on "YOUR ACCOUNT" at the bottom of the page.

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3 - In the new page, click on "ORDER HISTORY AND DETAILS".

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4 - In the list of your orders, click on "Details" of the order containing a file to download

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5 - Scroll down the page to find the "Product" tab. Under the relevant product, click on "Download" to download the file.

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WARNING : You can only download the file once.


If you still have problems downloading your file

Please contact us by clicking here